Protecting Your Investment


The importance of a warranty

Why you need a warranty.

Having protection in place for this major investment in your home will give you comfort and confidence.

Your replacement company should provide a toll-free number for you to call regarding warranty questions. When you call, you’ll need the serial number, which you can usually find on the window itself or on your order form.

Keep in mind that warranties are limited and most won’t cover issues relating to normal wear and tear, misuse or improper handling, or installation, repair or modification performed by anyone other than the window replacement company.


Confidence at every step

The Pella Care Guarantee is more than a friendly sounding name – it’s the added protection you get from a trusted partner with almost 90 years of experience building, installing and standing behind their windows and doors.